So overloaded often, key employees become overloaded because of their experience and knowledge. In this babyboomer age this is now turning into a problem as key employees want to start thinking of retirement. How do you transfer this knowledge?
Key employees only have so much time and, as much as they may wish to clone themselves, this really isn't an option, or is it? Through time managment, delegation, communication and leadership skills, managers can transfer duties and still maintain control. (See leadership)
When a company is expanding it is important to take on new staff members, however that takes time if done correctly. How do you solve the work overload in the meantime?